Pearson-VUE is the global leader in computer-based testing for IT, academic, government, and professional programs. In 2011, It delivered over 10 million tests worldwide. A business of Pearson, the company manages the world’s largest, most secure test center network, comprising over 5,000 centers in over 175 countries.

Pearson-VUE, a provider of industry-recognized computer-based tests, is trusted by leading IT companies worldwide. It employs robust security measures to ensure the credibility of exams and the trust of clients and candidates. Computer-based testing, besides being highly secure, is widely acknowledged as the most efficient and effective assessment method.

Pearson-VUE test centers are proctored environments. The admission process that SAS adheres to is designed to prevent proxy testing–IDs are checked, and the electronic photo and signature of the candidate are captured. Unlike traditional testing environments, Pearson-VUE centers are meticulously designed to be distraction-free, with ample space between candidates, instilling confidence in the testing conditions.

More than 450 credential owners across the globe choose Pearson VUE to help develop, manage, deliver, and grow their testing programs. From online practice tests to high-stakes, proctored exams that require the industry’s most secure testing environments, Pearson VUE is a leader in computer-based testing.

Important Contact Information

Need help creating an account, scheduling an appointment, or purchasing an exam voucher? Visit the test-taker customer service page, where you can find helpful FAQs, or quickly reach the Pearson Vue customer service team for assistance with these and many other items.

How can you reach Pearson-VUE customer service?

First, visit your exam program’s homepage to find answers to FAQs about your exam program. If you still have questions, you can see the contact details of your dedicated customer service team on the Pearson Vue homepage.

Contact numbers will vary depending on the test sponsor. To locate the appropriate number for support (phone, e-mail, or chat), please follow these steps: 

1. View All Exam Programs directory

2. Search and select your exam sponsor (Cisco Systems, Microsoft, etc.) 

3. On the right side of the page, select the Need Help? Contact customer service 

4. Select the appropriate options for support (in-person or online exams, select the region, etc.), and you will be presented with the specific contact numbers and options for the exam sponsor.